We ensure strict quality checks before dispatch. However, if you receive a damaged or incorrect product, we are happy to help.

Eligibility

- Product must be damaged, or incorrect.

- Request must be raised within 72 hours of delivery.

Process

- Share clear photos & videos of the issue.

- Contact us via WhatsApp (98702 46777) or email (supnafoodlabs@gmail.com).

Resolution

- Eligible cases will receive a replacement at no extra cost.

Returns

Due to the nature of our products, we do not accept returns once the order is delivered.

However, if you receive a damaged or incorrect item, please refer to our Replacement Policy.